API access
Access Herdify word-of-mouth detection programmatically and bring it into your own dashboards, data warehouse or BI tools. Use it to combine word-of-mouth insight with the rest of your business data, on your terms.
Users can change password from the portal
Update your password at any time directly from your account settings in the portal.
Email notifications when a document has been added to the portal to download
Get an email update when documents we are sharing with you are ready for download
Select how your insights are presented
Arrange the tiles on the Audience Explorer dashboard to the order that matters most to you. Your layout is saved, so your most important insights are always front and centre.
Market Geography Settings
Set the regions where your brand operates, and the portal will show your statistics against your own market, not the whole UK. Your underlying word-of-mouth detection stays exactly the same; only how the results are presented changes.
Word-of-mouth cluster persistence
See which of your word-of-mouth clusters carry on from month to month, and how long each one lasts. Tell the difference between lasting pockets of advocacy and short-lived bursts.
Performance comparison
See how the impact word-of-mouth is having on your organization compares to others. See where you are leading and where improvements could be made across multiple metrics: Revenue, Customer Acquisition, Customer lifetime value, the size of audience being influenced by word of mouth and the fraction of sales they are driving.